Why might defensiveness hinder effective communication? When faced with criticism how can you respond non-defensively?

Each question to be answered in 250 words. Text book Looking Out, Looking In 15th Edition 1) Select one of your friendships (past or present) and discuss where the friendship falls in the categories: youthful vs. mature, long-term vs. short-term, relationship oriented vs. task oriented, high-disclosure vs. low-disclosure, high-obligation vs. low-obligation, and frequent contact vs. occasional contact. Give at least one example of why you selected what you did. 2) Why might defensiveness hinder effective communication? When faced with criticism how can you respond non-defensively? 3) How do you handle conflict in your life? In Chapter 12 of your textbook, there is a list of “Crazymakers”. Which ones have you found yourself using? Which one do you recognize in a friend, co-worker or significant other?