Strategic planning HCM-490-03

The final project for this course is the creation of a Strategic Plan Presentation and Professional Reflection. The healthcare industry is constantly changing and healthcare professionals should be prepared for the challenge. As the final stop in your journey toward your Bachelor of Science in Healthcare Administration, you will integrate the knowledge and skills you have developed in previous coursework and over the duration of the term into a Capstone Assessment. Your assessment will consist of two components that will allow you to evidence knowledge, skills, abilities, and dispositional growth you have experienced during your program. In the first component, you will select an existing healthcare organization that fits one of the following areas of opportunity and develop a comprehensive strategic plan for this change.

1. Option 1: Organization is Offering a New Service – Create a strategic plan that will guide the organization in bringing to fruition a new service, such as offering portable MRIs, starting a new urgent care clinic, opening a new outpatient surgery center, etc.

2. Option 2: Organization is Expanding an Existing Service Area – Create a strategic plan that will guide the organization in expanding an existing service to an underserved population that needs attention in this area. Examples include: population that has limited access to primary care services, population-to-provider ratio indicating a shortage, groups of persons who face economic, cultural, or linguistic barriers to healthcare in the local area and reside in a specific geographic area, and so on The second component of your Capstone assessment is a professional reflection, in which you will reflect upon your capstone, program, and professional experiences and draw connections and inferences about your growth, ethical practice, and professional goals. Evaluation of Capstone This capstone will be assessed somewhat differently than other courses you have taken online at SNHU. There are two (2) separate components which will be submitted at different times during the course; however, they all operate together to comprise the whole capstone experience and are not assessed separately. You will be evaluated on both as a unit in determining whether you have demonstrated proficiency in each outcome. Your instructor will guide you through this process, keeping a running narrative of your strengths and weaknesses in relation to the outcomes as you progress through the class. You must demonstrate proficiency in all six (6) outcomes to pass this capstone course. Your work is expected to meet the highest professional standards. In this assignment, you will demonstrate your mastery of the following course outcomes: HCM-490-01: Engage diverse healthcare stakeholders using communications that reflect keen interpersonal skills, effective collaboration practices, and deep cultural competence HCM-490-02: Demonstrate knowledge of microeconomic, macroeconomic and financial principles through monitoring and utilization of financial and economic data for decision-making and strategic planning HCM-490-03: Utilize principles and functions of management to interpret market analyses for strategic planning and to foster organizational development, promote effective use of human resources, and enhance operations HCM-490-04: Propose recommendations to improve the effectiveness and integration of information management systems at the various levels of healthcare organizations and achieve organizational goals HCM-490-05: Assess contemporary policies, regulations, and governance structures relevant to the United States healthcare delivery system for their impacts to populations’ health and their implications for ethical decision-making HCM-490-06: Promote dynamic organizational cultures that establish strategic visions, methodically analyze and interpret data based on sound epidemiological and statistical principles, and embrace change for continuous healthcare quality improvement Prompt After choosing the topic for your course project, you will work to develop the three phases of your strategic plan: the introduction and assessment phase, the implementation, communication, and management phase, and finally the evaluation phase. The final strategic plan consists of a PowerPoint presentation including speaker notes and voice over. This first component will also inform your professional reflection, in which you will evaluate your experiences in this program, capstone experience, and field of interest, and discuss the importance and impact of ethical practice in healthcare. Capstone Component 1: Strategic Plan Your strategic plan must be submitted in the form of a comprehensive presentation to the Board of Directors of your selected institution for approval and buy-in. You have the flexibility to utilize PowerPoint or another comparable presentation tool as long as your instructor approves the submission file. Your presentation is expected be professionally crafted to the needs and specifications appropriate for the discipline, area of interest, and type of initiative you are proposing. Because your strategic plan will be different from others’ in your capstone experience, you will likely include different additional resources, information, visuals, and strategies for progress. At minimum, your presentation must address/include the following: I. Phase I – Introduction and Assessment — In this section you will give background on your organization, introduce the project that precipitates the strategic plan and what your assessment tools and approach will be. Your introduction and assessment should include: a. The mission, vision, values statements, structure, and current community position of the organization. b. Project topic that is the focus of the strategic plan, including the goal(s) of this project. c. An appropriate analysis tool to assess the impact of your project on your organization. d. The effect of internal and external factors on the feasibility and development of the project