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Revisions Policy for RealtimeWriters

At RealtimeWriters.Com, we are committed to delivering high-quality academic content that meets the expectations and requirements of our clients. Our revision policy ensures that our customers receive the best possible service while maintaining a fair and transparent process. Please read the following guidelines carefully to understand our revision terms and conditions.

1. Free Revisions

We offer free revisions to our clients under the following conditions:

  • The revision request aligns with the original order instructions provided at the time of placing the order.
  • The revision request is submitted within the specified revision period:
    • Standard Orders: Within 14 days after the order has been delivered.
    • Large Orders (20+ pages): Within 30 days after the order has been delivered.

2. Revision Requests Outside the Scope of Original Instructions

If the revision request includes changes that deviate from the original instructions (e.g., adding new requirements, changing the topic, or providing additional materials that were not initially submitted), these will be treated as new work. Such requests will incur an additional fee based on the scope of changes required.

3. Eligibility for Revisions

To qualify for a free revision, clients must:

  • Clearly specify the areas requiring improvement.
  • Provide detailed feedback to guide the writer in addressing their concerns.
  • Ensure that the original instructions remain unchanged.

4. Revision Turnaround Time

The time required to complete a revision depends on the complexity of the request:

  • Minor Revisions: Typically completed within 24-48 hours.
  • Major Revisions: May take 3-5 business days or longer, depending on the extent of changes required. We will inform clients of the expected timeline upon receiving the request.

5. Multiple Revisions

Clients are entitled to multiple revisions, provided the requests are reasonable and within the original scope of work. However, repeated requests that appear excessive or beyond the initial instructions may require additional charges.

6. Revisions for Orders with Short Deadlines

For orders with deadlines of 24 hours or less, the free revision period is limited to 72 hours after the delivery of the order. If the client requests a revision beyond this period, it may incur additional charges.

7. Non-Eligibility for Free Revisions

Free revisions are not applicable in the following cases:

  • The client changes the original instructions.
  • The revision request is submitted after the specified free revision period has elapsed.
  • The client provides vague or incomplete feedback, making it impossible to address the concerns effectively.

8. Quality Assurance Measures

To minimize the need for revisions, we ensure that all completed orders go through a rigorous quality assurance process, including:

  • Plagiarism checks to ensure originality.
  • Proofreading and editing to meet academic standards.
  • Compliance checks to ensure adherence to the client’s original instructions.

9. Contacting Support for Revisions

To request a revision, clients can:

  • Submit their request through the order management system.
  • Contact our customer support team via email or live chat, specifying the order number and the details of the requested changes.

10. Dispute Resolution

If a client is dissatisfied with the outcome of a revision, they may escalate the matter to our quality assurance team for further review. Our team will evaluate the case and provide a resolution within 3-5 business days.

11. Final Note

Realtimewriters.com values customer satisfaction and strives to address all reasonable revision requests promptly and professionally. However, we encourage clients to provide comprehensive and accurate instructions when placing their orders to ensure a smooth and efficient process.

Thank you for choosing RealtimeWriters for your academic needs. We are committed to your success!