NYC Department of Transportation.

 Use this as source (Hatry, Harry P., 2007. Performance Measurement: Getting Results (2nd Edition). Washington D.C.: The Urban Institute Press.) Describe in detail their system of measuring performance. Discuss specific input, output, and outcome measures. How are measurement data collected and how frequently? How are the measures reported? Are measures tied to the budget or to a strategic plan? Are citizens involved in the process? If so, how are citizens involved? After describing this system of measuring performance, analytically critique it. Is this an effective system? Why or why not? What would you do to improve this PM system? This paper should be 6 pages (Times New Roman, 12 point font, and double spaced).