Milestone One: Developing and Communicating Policy

This is your first opportunity to begin working on your final project, which asks you to design and develop training materials. The work you do for this milestone will be incorporated into your final project. Recall that you identified a problem early on: staff’s common practice of forgetting to log off computers in public or clinical spaces, potentially allowing unauthorized persons to access protected PHI. Now, another serious issue involving the clinical staff has arisen. Various regulatory violations have been levied against the hospital. Specifically, the violations assert that discharge paperwork is not being completed correctly, with some not being properly signed. You realize that you need to create new policies addressing these issues and train your staff to comply with them. Use the Milestone One Template to document your research, policies, and training plan. When you cite sources, be sure to use full APA format. To complete this assignment, review the following documents: Develop clear policy statements for Mercy Vale. Based on your research, write clear, comprehensive policies addressing the two issues: o Protecting PHI on public and clinical computers o Completing discharge paperwork fully and correctly  Explain how your policies guide staff in keeping patient health information secure.  Explain how your policies provide procedures for management to track access to patient health information.  Explain how your policies align with appropriate health laws to further improve the organization’s compliance with standard-setting agencies.  Explain how your training plan recommends leadership strategies that foster improved ethical practices of employees when working with health information.  Recommend leadership strategies that encourage effective collaboration between members of the health information management team and other staff members in the organization.  Explain how your training plan clearly demonstrates to employees the steps of new procedures that employees must now perform and follow, supporting with examples of how employees will act out procedures.  Explain how your training plan clearly demonstrates how these new procedures will improve compliance with regulations and standard-setting agencies.  Explain how your training plan clearly demonstrates the importance of these new procedures in terms of patient safety and security of patient information.  Explain how your training plan recommends leadership strategies that could be used by management in disseminating and enforcing these new procedures.  Outline a training plan to gain buy-in from staff on complying with the new policies.