Team Norms and Procedures

Assignment Overview In this module, the comment was made that norms are implicit and tend to develop over time. However, it was also observed that virtual teams cannot afford the luxury of such a passive process and need to take proactive steps to establish explicit norms. Case Assignment In this Case, you are asked to consider ways a virtual team can explicitly establish communication and task norms that support high performance. The following reading provides some additional ideas for how a co-located team could an engage in norm-setting. You should model your action plan for virtual teams after this type of analysis. Case Reading Karten, N. (2003). Creating Team Norms. Retrieved August 2009 from http://www.stickyminds.com/sitewide.asp?Function=edetail&ObjectType=COL&ObjectId=6736 Assignment Expectations For this Case, complete the following: Identify 10 specific behavioral norms (five communication and five task norms) that you feel are essential to the smooth performance of virtual teams. Explain why you feel these norms are essential. Propose a specific action plan virtual teams could use to develop and enforce task and communication norms.