Experiencing Hospitality: RESTAURANT

 The objective of this assignment is to analyze hospitality services by using the concepts of service quality and customer satisfaction as the framework (Chapter 4 – PLEASE FING A LINK BELOW). Part 1 – RESTAURANT You are required to describe the RECENT experience of visiting a hospitality business. Your write up may include but is not limited to: name of the business, location, time of visit, the business it provides, your experience of its service quality, employee behavior, and customer’s review on Facebook and other social media. Evaluation: Word limit of each part is 500 words. link to ONLINE BOOK (YOU NEED CHAPTER 4) https://www.scribd.com/document/364029022/Introduction-to-Hospitality